Frequently Asked Questions

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Financial Questions

We take great care to give the best rates for you!

How do you price your services?

There are a variety of factors that go into the cost of service. For example, the number of hours, location, specific duty requirements and other contributions as well.

We would be happy to meet with you and discuss what your specific needs are.

Do you have insurance that would protect me from liability?

One on One Security Services carries commercial general liability, commercial automobile liability and workers compensation insurance.

Training & Development

Our guards receive the best training to improve their efficiency.

What type of training do your security guards receive?

The security guard checks in and off duty using an automated software system, that verifies the officer location and keeps a record of when the officer is on duty. One on One Security Services has supervisors out in the field that routinely monitor the performance of all team members.

Through their supervision, training and inspection our clients are assured of high quality service.

What is the Cancelation Period?

Our training program consists of classroom training that covers state laws and general security procedures. In addition, all security personnel receive specific on-site training for each individual client. All security officers are properly trained before starting their assignment.

General Questions

New around here ? Start With the Basics

What type of background check is performed on your security guards?

We conduct an extensive internal investigation including prior employment and personal references. Security personnel must undergo criminal history fingerprint checks conducted by the Directorate of Criminal Investigations (DCI).

Are your security Officers in Uniforms?

Yes. We offer the One on one Security Services uniform, with company badge. In addition , we can offer a softer/concierge style uniform consisting of a blazer and tie. Our Executive Protection services are provided by plain-clothes officers.

Do the guards keep a daily report ?

Depending on management needs, daily security reports can be provided for each shift. Incident reports will be provided if some of sort of security violation occurs. This would consist of any criminal activity, any property loss or damage, any falls or injuries occurring on the property.

Electronic reporting can be provided to clients.

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